We respect your privacy and handle your information carefully. This notice explains what we collect, why, who we may share it with and your rights under POPIA.
When you use our contact form, we request your name, phone number, email address, company, and an optional address. You may also send us a message, drawings or photos related to your enquiry, requirements or site.
We use this information to respond to your enquiry, supply accurate quotes, schedule site visits, arrange installation and training, and keep your orders moving smoothly. Drawings and photos help us understand your needs and plan equipment delivery or setup.
Your details are only shared with our own team and trusted third parties where needed for your order, such as delivery couriers, installation teams, or the equipment manufacturer for warranty support.
We do not give your details to marketers or unrelated businesses. Photos of your workshop or site are never published or used in marketing without your written consent.
We keep your information only as long as needed to support your enquiry, process your order, provide aftersales support, or meet legal obligations under South African law.
If you request removal of your information, or your order is complete and there are no further legal or service requirements, we will securely delete your data from our records.
Under the Protection of Personal Information Act (POPIA), you have the right to access, correct or delete your personal information, object to its use, or complain to the Information Regulator.
To exercise your rights or raise a concern about privacy, send us a message using our contact form or visit us at 2 Makro Place, Sunnyrock, Germiston 1401. Astros Marketing (Pty) Ltd operates Feature Equipment.
The Ask AI and WhatsApp chat tools on our pages are third-party services with separate privacy notices. We are not responsible for how those providers handle your data.
